Privacy Policy
Frequently asked questions
Here are some common questions about our company.
VIDHI SHALA ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share the personal data of users ("you" or "your") who visit or use our eLearning platform for law exams.
Information We Collect
- Personal Information: When you create an account, we collect your name, email address, phone number, and other details necessary for course registration.
- Usage Data: We collect information on how you interact with the platform, including the courses you access, time spent on the platform, and your progress.
- Payment Information: When making purchases, payment details (like credit/debit card information) may be collected by third-party payment processors.
How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your account and provide services related to law exam preparation.
- To communicate with you about courses, updates, and promotions.
- To improve our platform and offer personalized learning experiences.
- To process payments and handle transactions.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction.
Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
- Service Providers: Third parties who help operate our platform (e.g., payment processors, hosting services).
- Legal Compliance: If required by law or to protect our rights, we may disclose your data to authorities.
Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Request data portability in certain cases.
Cookies and Tracking
We use cookies to improve your experience on our platform. By using our site, you consent to our use of cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the platform, and the effective date will be updated accordingly.
Contact Us
For any questions about this Privacy Policy, please contact us.
You can reach our customer support team by emailing shalavidhi@gmail.com or calling +917065327232 or Our dedicated team is available from 11 AM to 6 PM to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
At VIDHI SHALA, we strive to provide high-quality law exam preparation courses. To help you assess whether our courses meet your needs, we offer a 1-week trial for paid courses. However, please note that once you’ve paid for a course, no refunds will be provided.
1. 1-Week Trial Period
- We offer a 1-week trial for all paid courses, allowing you to explore the course content, study materials, and other resources before making a full commitment.
- During the 1-week trial, you can access the course materials, participate in quizzes, and evaluate whether the course suits your learning needs.
- If you choose not to continue with the course after the trial period, you can cancel your enrollment before the trial ends with no charges incurred.
2. No Refund After Payment
- Once you have made the payment for a course and the 1-week trial period has passed (or if you choose to continue after the trial), the fee for the course is non-refundable.
- We do not provide refunds for any payments made after the trial period, regardless of whether or not you have completed the course.
3. Exceptional Circumstances
In rare cases, such as technical difficulties preventing access to course materials, we may review the issue and offer an alternative solution. However, refunds are not guaranteed, and any such cases will be handled on an individual basis at the discretion of VIDHI SHALA
4. Course Cancellation
- If you wish to cancel your enrollment, you must do so before the trial period ends to avoid charges.
- After the trial period, your subscription or access to the course will continue as per the terms of your purchase, but no refunds will be issued.